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FAQs

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Service Status

It is our aim to bring you the world's greatest live events with no interruption. But on very rare occasions we do experience a service outage. If we are experiencing an interruption to our streaming service, we'll keep this page up to date with a description of the problem.​

If your issue isn't displayed, please test your internet speed. We recommend 5 Mbps or above. Check your connection speed here

If you still require help and the answer to your question isn't listed below, please email our customer care team: help@playerplus.com

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